ELISABETTA FRANCHI Women's heeled sandals 153 ROSA

Shipping and delivery

Shipping costs and times

SPAIN - PORTUGAL

Peninsula, Balearic Islands and Portugal

FREE SHIPPING for orders equal to or greater than 50 euros.
$6.95 of shipping costs on orders less than 50 euros.
Shipping time from 5 to 7 working days.

Canary Islands

FREE SHIPPING.

Shipping time from 3 to 5 working days.

Click & Collect (physical store delivery)

FREE SHIPPING.

Shipping time from 2 to 3 working days.

Europe

Austria, Belgium, France, Italy, Luxembourg, Netherlands, United Kingdom

FREE SHIPPING for orders greater than or equal to 100 euros.
2.95o of shipping costs for orders between 50 and 100 euros.
$8.95 for orders less than 50o.

Shipping time from 7 to 10 working days.

Denmark, Hungary, Poland, Czech Republic

FREE SHIPPING for orders greater than or equal to 150 euros.
2.95o of shipping costs for orders between 100 and 150 euros.
5.95o of shipping costs for orders between 50 and 100 euros.
$9.95 shipping costs for orders less than 50 euros.

Shipping time from 7 to 10 working days.

Estonia, Finland, Ireland, Latvia, Lithuania, Romania, Sweden

FREE SHIPPING for orders greater than or equal to 300 euros.
10o shipping costs for orders between 200 and 300 euros.
15o shipping costs for orders between 100 and 200 euros.
25o shipping costs for orders less than 100 euros.

Shipping time from 7 to 10 working days.

Bulgaria, Croatia

FREE SHIPPING for orders greater than or equal to 400 euros.
15o shipping costs for orders between 300 and 400 euros.
25o shipping costs for orders between 200 and 300 euros.
30o shipping costs for orders between 100 and 200 euros.
40o shipping costs for orders less than 100 euros.

Shipping time from 7 to 10 working days.

Greece

FREE SHIPPING for orders greater than or equal to 700 euros.
5o shipping costs for orders between 600 and 700 euros.
15o shipping costs for orders between 500 and 600 euros.
25o shipping costs for orders between 400 and 500 euros.
35o shipping costs for orders between 300 and 400 euros.
45o shipping costs for orders between 200 and 300 euros.
55o shipping costs for orders between 100 and 200 euros.
65o shipping costs for orders less than 100 euros.

Shipping time from 7 to 10 working days.

NORTH AMERICA

United States

FREE SHIPPING for orders greater than or equal to 100 euros.
$6.95 shipping costs for orders less than 100 euros.

Shipping time from 3 to 5 working days.

Learn more about shipments

All shipments to any point in Spain will be made through courier, we collaborate preferably with CORREOS EXPRESS.

All orders have additional shipping insurance, which protects them from possible damage or loss that may occur during the transport process. We are responsible for your forwarding at no additional cost to the customer. You should be aware that a new product cannot be forwarded until the carrier confirms that the package has been lost.

The delivery time may be extended due to the new logistics situation. For more information click here.

Exchanges and Returns

We hope you are satisfied with your order. If for any reason you are not, you may return any purchase (including discounted items) within 15 days of receipt.

HOW TO RETURN AN ITEM?

To properly process your return, simply email us at
help@buylopez.com, clearly stating the item you wish to return and the reason for your return.

We will contact you as soon as possible to respond to your request and provide all necessary instructions.

Please note that our Customer Service team is doing its best to help you as quickly as possible. Generally, our maximum response time is 48 hours, but despite our best efforts, this time may be extended in the event of a high demand for requests.

RETURN TERMS AND CONDITIONS

• Items must not have been worn, washed, or altered in any way, and must not show any signs of wear. Shoe soles must be in perfect condition and must not be marked in any way.
• Items must be returned with all tags, packaging, and other accessories.
• In the case of defective or incorrect merchandise, customers must follow the instructions above. BuyLopez.com reserves the right to request photographic assistance regarding defective or incorrect merchandise before authorizing a return for a full refund of shipping and import fees.
• BuyLopez.com reserves the right to refuse unauthorized and/or unshipped returns in accordance with the Return Policy detailed on the website.
• For any issues not explicitly mentioned, European regulations for long distance trade prevail.